Privacy policy

Privacy Policy – Rashika Creation

This Privacy Policy describes how Rashika Creation (operated by Birdy Export) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to maintaining your privacy and trust. Please read this policy carefully to understand how your personal data is handled.

1. Who We Are

This website is owned and operated by Birdy Export, doing business as Rashika Creation, a women’s ethnicwear brand based in Jaipur, India.

We use Shopify as our ecommerce platform and Zoho Mail for customer communication.

 2. Information We Collect

When you use our website or place an order, we collect the following personal information:

  • Your name, phone number, email address

  • Billing and shipping address

  • Payment information (processed securely by Cashfree)

  • Product selections, wishlists, and order history

  • Device details (browser, IP address, mobile vs desktop)

  • Any communications you send us (email, form queries, support)

We may also collect data through cookies to improve website experience.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Send order confirmations and delivery updates

  • Communicate with you about your purchases or queries

  • Provide you with customer support

  • Improve your shopping experience

  • Detect fraud or security issues

  • Send limited promotional offers (only if you agree)

 4. Marketing & Communication

We may use your email or phone number to send:

  • Order updates

  • Offers, product launches, or festive sales
    We do not spam, and you can unsubscribe at any time.

In future, we may use trusted platforms like Interakt, Mailchimp, WhatsApp Business, or Meta Ads to personalize these communications.

5. Third Parties We Share With

We share your data only with trusted platforms necessary to run our services:

  • Shopify (our ecommerce platform)

  • Cashfree Payments (to process your payment)

  • Shipping Partners (to deliver your orders)

  • Email & WhatsApp Tools (for updates and order support)

We do not sell your data to any third party.

6. Children’s Privacy

Our website is not intended for anyone under the age of 13. We do not knowingly collect personal information from minors.

7. International Use

We currently serve Indian customers only. We do not offer international delivery or marketing outside India at this time.

8. Data Security

We take data security seriously and use SSL encryption and platform-level safeguards via Shopify and our email tools.

However, no online platform is 100% secure. Please do not share sensitive data like OTPs or passwords via chat or email.

9. Data Retention

We retain your data as long as your account is active or as needed to:

  • Fulfill your orders

  • Comply with tax/legal laws

  • Resolve any order or service issues

10. Your Rights

You have the right to:

  • Request a copy of the data we hold about you

  • Ask for correction of incorrect information

  • Request deletion of your account and data

  • Opt out of marketing communications at any time

To make such requests, email us at 📧 contact@rashikacreation.com

 Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

📧 contact@rashikacreation.com
🏠 Birdy Export – 11A Satya Marg, Ramnagar Extension, Ramnagar, Sodala, Jaipur, Rajasthan – 302019

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the latest date. We recommend you review this page occasionally.